Customer Case Study Video Production

A customer case study video is one of the most effective ways to showcase the value of your product or service in a real-world context. These videos go far beyond surface-level testimonials—they are story-driven narratives built around genuine client experiences. By highlighting specific problems, tailored solutions, and measurable outcomes, a case study video demonstrates credibility while building emotional resonance. Our approach treats each story like a short documentary, creating a video asset that informs, persuades, and drives conversion.

Why Choose a Customer Case Study Video?

Tell a Story That Converts

Instead of talking about features, show how your solution made a real difference. These stories are emotionally engaging and highly persuasive.

 

Build Trust Through Real Results

Case study videos give prospects the proof they need. By showing actual outcomes and client experiences, you establish credibility and social validation.

 

Turn Your Clients Into Advocates

Well-produced customer stories highlight your most satisfied clients as relatable champions of your brand—building long-term loyalty while attracting new customers.

 

Support Every Stage of the Funnel

From top-of-funnel awareness to sales enablement, case study videos are versatile tools that help educate leads and close deals.

A Customer Case Study we made for UMass Memorial
RESULTS WORTH SHARING

Our Approach to Customer Case Study Video Production

Discover

We begin by identifying the most compelling story—focusing on the customer, the problem they faced, and how your product or service made a difference. We collaborate closely with you to define the messaging, tone, and strategic purpose of the video.

Develop

We handle all pre-production, from scripting interview prompts to planning visual storytelling. Our team ensures we capture the key details needed to create an engaging and authentic narrative.

Deliver

Once filming is complete, we craft a polished, emotionally resonant mini-documentary. You’ll receive versions formatted for your website, sales deck, email outreach, and social media platforms.

SEE MORE CUSTOMER CASE STUDIES

Examples of Our Customer Case Study Videos

The most compelling case studies come from authentic client experiences. We collaborate with businesses to transform their success stories into engaging mini-documentaries that highlight real challenges, effective solutions, and measurable impact. These videos move beyond simple testimonials by revealing genuine journeys that build trust and inspire confidence in future customers. Below are several examples of how customer stories have been crafted to showcase credibility, results, and meaningful connections through strategic storytelling.

A.T.A.S.K. Testimonial Film
A.T.A.S.K. aimed to showcase the profound impact of their work supporting survivors of domestic violence by sharing deeply personal and inspiring stories.

  • Focus: Capture heartfelt testimonials that reflect the strength, healing, and transformation made possible through A.T.A.S.K.’s critical support services.
  • Results:Featured in fundraising events, awareness campaigns, and internal trainings to deepen donor engagement and expand outreach.

Read the full A.T.A.S.K. case study

Gamifant Cares – Patient Story

The Gamifant Cares initiative sought to bring attention to the challenges of rare disease treatment by illustrating a family’s real-life journey from diagnosis through recovery.

  • Focus: Share a real story of a young patient’s experience with Gamifant to show the difference compassionate care can make in the lives of families facing complex medical challenges.
  • Results: Used in advocacy, education, and awareness efforts to build emotional connection and reinforce the importance of treatment access.

Read the full Gamifant Cares case study

SchwabCare Testimonial

Charles Schwab focused on highlighting the effectiveness of their personalized support services through genuine client testimonials that showcase real experiences.

  • Focus: Film authentic testimonials that demonstrate the care, expertise, and reassurance clients receive through SchwabCare’s dedicated service approach.
  • Results: Shared across internal communications, customer service initiatives, and marketing platforms to reinforce brand trust and deepen client loyalty.

Learn more about SchwabCare

How to Use Your Customer Case Study Video

  • Website: Feature it on your product or testimonial pages to build trust and drive conversions with real-world success stories.
  • Sales Presentations: Bring case studies into your pitch deck to show decision-makers how your solution delivers measurable results.
  • Email Campaigns: Strengthen your outreach by linking to powerful customer stories that speak to your target audience’s pain points.
  • Social Media: Short, story-driven clips are perfect for engaging new audiences and driving traffic back to your site.
BEHIND THE SCENES
WHAT WILL YOUR STORY BE?